Celadon Spa & Salon - Washington, District of Columbia

Ana Pope

I visited with a friend last week. The atmosphere in the salon is very cozy and relaxing, as soon as we entered, we immediately felt in the hands of professionals. We chose skin treatments and massages — everything was at the highest level! After the visit, we felt completely refreshed. I recommend it to everyone who wants not only to relax, but also to really relax!

Mary King

Came in for a hairstyle for a black tie gala. I’m from out of town, so I just found Celadon because it was close to my hotel. I was really impressed with everything, from the communicative and accommodating front desk staff, to Miguel, who was the most cheerful person I met in DC. He did a great job on my hair, and I loved how it turned out. Everything was easy and they were all friendly and professional. If I ever need my hair done in DC again, I know where to go.

Carolina Moreno

Very bad experience!!!
I want to express my dissatisfaction with the service I received at Celadon in February. I made an appointment for a keratin hair treatment. The day I called to make my appointment, I asked for a Spanish-speaking stylist to guide me through the process (my English is not very good). Unfortunately, while the person who treated my hair spoke Spanish, he didn't interact with me at all. I wanted good communication with him so that I could understand the product and the procedure, but he was not communicative. If I had been better informed, I might have decided not to continue the treatment.
For the price I paid ($400), I expected better results. The product used was not of as good quality as in other places where I previously did my keratin treatments. (Pure Brazilian, for example, is a wonderful product). The next morning my hair was wavy and the ends were horrible. Instead of being soft, it was rough and frizzy. Today, a month and a half after this bad moment, my hair looks as if I had not done any treatment recently.
I repeat: this was not the result of my previous keratin treatments.
I was bitter and dissatisfied because I expected a much better result for the price I paid. I contacted Celadon informing them of my dissatisfaction. I expected them to offer some way to make amends, but they did not. If it were my business, I would try to find a way to satisfy my customers. It speaks volumes for the business that did not make any effort to do so.
I do not recommend Celadon at all, I think they think more about money than the quality and satisfaction of their customers.

***
As a follow-up to my previous message, I want to thank Celadon for their quick and favorable response, as they returned half the cost of the keratin treatment.

michael murray

dont charge a stupid service fee for ordering a gift card that comes in the form of an email

Maggie Molina

Overpriced - I needed a simple pull back style for an event. He did a bun that took 15 minutes and I got charged $150

Kevin Kiger

This is a great salon and spa in the very heart of downtown DC (it’s just steps from a Metro stop!). I’ve had many services (pedicures, facials, massages), but the best (for me) are the hair cuts. Admittedly, I have a personal relationship with my stylist (who is absolutely the best), but really, who doesn’t have a personal relationship with their stylist?! Christophe, formally trained by some of the best stylists in France followed by incredible, formative apprenticeships, he is an expert in all things hair - cuts, color, balayage, chignons, updos, weddings - for men and women (and, on rare occasions, kids). The owner is a delight and can often be seen talking to clients. If you want to look and feel amazing, schedule a styling with Christophe!

Katie Davenport

I went with a coworker for her birthday and while she had a good experience, I did not. Their shorter facials were supposed to be 45 minutes but Ana (I believe was her name) finished mine within 25 minutes (I was out 35 minutes after, including using the bathroom and getting prepared). She made small talk throughout and I didn’t feel relaxed or refreshed. My coworker was relaxed and happy but broke out a lot the following week. When booking, they were friendly and able to accommodate what we wanted.

Barbara Sorelle

What a great experience I had today at Celadon Spa & Salon. The staff was so friendly and welcoming. I had a facial with Judith who was wonderful and I totally relaxed. After my facial I had a hair cut and blow out by Nicole. As a visitor this week to DC I was a little nervous having my hair cut by someone new, and I absolutely love the cut! I just showed her a picture and I could not be happier! Thank you thank you! I would totally recommend a visit to this spa, you won't be disappointed.